Are you looking for a provider of IVR telephone surveys to facilitate your client’s market research project?
We have a lot of experience working with market research agencies and can help you provide your clients with the quality market research they are looking for.
The flexibility of Opinion-8′s survey offering allows you to seamlessly marry your expertise with ours. We can tailor our offering to entirely suit the requirements of your market research project. Whether you require help with survey design or want to utilise our comprehensive reporting tools, or you are just looking for a company to host and manage IVR telephone surveys, Opinion-8 has the answer for you.
We offer unparalleled support to you whilst allowing you to foster and maintain your relationship with your clients. Contact us for more information.
Opinion-8 can help you with your market research, whatever the project, whatever its scope.
Our powerful technology is ideally suited for:
Choose from our wide range of surveys for your market research project.
The Opinion-8 platform can deliver CATI (Computer Aided Telephone Interview) surveys and surveys via freephone numbers, mobile phones, email and the web. You can increase participation by delivering multi-mode surveys, and with Opinion-8, you have the flexibility to offer a single or a combination of survey formats to your respondents.
Telephone IVR surveys
Particularly successful in market research are the caller-accessed inbound IVR surveys whereby the respondents access directly the survey line once you have advised them of the freephone number. Find out more...
- IVR telephone surveys (email invitation).
These surveys are very useful for surveying employees who may have access to email but not the Internet. The email will usually carry a freephone number of the survey for the participant to call. Additionally, the email can carry a reference number to identify or categorise the participant.
- IVR telephone surveys (invitation by written/ printed or verbal communication).
On this occasion, the participant is invited by letter or other piece of fulfilment to participate in your survey by way of a freephone telephone call. Other invitation methods could include a poster, advertising, word-of-mouth or a radio or television advertisement.
- IVR telephone surveys (invitation by SMS message).
Participants can be invited by text. Conveniently, in this method, the text message is stored and available on the device used to make the call to the survey line.